What is Behavioural protection
Just be yourself to increase the security of your online banking.
Behavioural Protection is a service that further protects your account funds.All you have to do is log in to your GOonline or GOmobile account and it does the rest! It is a very intuitive technology that learns your banking behaviour, such as how you click your mouse or how fast you type on your phone. It creates a behavioural model that can be compared to the character of your handwriting. If your behaviour deviates from the pattern, our systems will notice immediately. If you suspect that someone else is logging into your banking or using your app on your phone, the bank will activate additional security measures.
How does it work*
Behavioural analysis and creation of your own behavioural model for online and mobile banking.
Comparing your online and mobile banking behaviour with your model which is already recorded.
If we suspect that someone else is logging into your online or mobile banking, we may apply additional verification or authorisation.
Behavioural Protection is a friendly technology that runs in the background. It does not affect the performance of GOonline online banking.
How to activate in Goonline
Login to GOonline
Click on the link below - you will be taken directly to the activation of the behavioural protection.
Behavioural protection is available in your personal profile settings under Security and Password.
Familiarise yourself with the rules and conditions of Behavioural Protection
Accept and enable Behavioural Protection. Click SAVE.
Done. Behavioural protection is on
From now on, you are under an extra protection.
How to activate in GOmobile
Login to your GOmobile application
Go to Personal Profile Settings and then to the Security section
Select Behavioural Protection, read and accept the Behavioural Protection rules and conditions.
Done. Behavioural protection is on. From now on, you are under an extra protection
FAQ
- The time taken to press keys on the keyboard
- Mouse movements and clicks on the mouse
- The way the phone is held
- The way the screen scrolls on the phone and screen touch events.
- How you navigate the site (whether you are making a transfer, checking your transaction history or scheduling a payment)
- What pages you visit
- What services you have activated or commitments you have made
- What your account balance is
Yes, you can opt out of behavioural protection at any time.
Go to Personal Profile Settings, and then to the security and password section. Uncheck and the protection will be deactivated.If our systems suspect that a third party may have logged into your banking - we may perform additional verification of your identity or request additional transaction authorisation.
You only need to accept permission for additional behavioural protection once in GOonline or GOmobile banking.
The service will work on all devices from which you connect to the bank.No. Behavioural protection does not require any additional software.
Behavioural protection increases the chances that your account is protected from password theft and hijacking by criminals. It also reduces the risk of someone else taking over your current session on GOonline and GOmobile.
Security systems are notified when the service detects a mismatch between your online and mobile banking behaviour and the behavioural model created for you, which could mean that someone else is using your account or session.
* W czasie gdy korzystasz bankowości elektronicznej, usługa analizuje Twoje zachowanie tj. sprawdza w jakim tempie naciskasz klawisze na komputerze, jak wykonujesz ruchy i kliknięcia myszą, jak trzymasz i posługujesz się swoim smartfonem. Dzięki tym informacjom tworzony jest Twój niepowtarzalny model behawioralny. Gdy model zostanie zbudowany, umożliwia porównanie Twojego zachowania podczas korzystania z bankowości elektronicznej z zapisanym już wzorcem.
Jeśli po zalogowaniu do Twojej bankowości internetowej GOonline lub mobilnej GOmobile okaże się, że wykonywane są inne ruchy myszką, inaczej naciskane są klawisze klawiatury bądź inne naciśnięcia ekranu zostanie to od razu zauważone. W przypadku podejrzenia, że to nie Ty, a ktoś inny zalogował się do Twojej bankowości internetowej GOonline lub aplikacji GOmobile – możemy zastosować dodatkową weryfikację Twojej tożsamości lub poprosić o dodatkową autoryzację transakcji.