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Personal data administration

Personal data provided by users of the Website of BNP Paribas Bank Polska S.A., hereinafter referred to as the ‘Website’, using electronic forms shall be kept by BNP Paribas Bank Polska S.A. with its registered office in Warsaw, ul. Kasprzaka 2 (hereinafter referred to as the ‘Bank’) in accordance with the principles set forth by law, including in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 04.05.2016).

The Bank shall only collect data of Website users to be used to provide services chosen by the Website users, to respond to requests submitted to the Bank, for marketing purposes related to advertising of banking products and services, to provide information on the Bank’s range of products and for archiving and statistical purposes. Data provided by Website users in online forms are protected using the SSL (Secure Socket Layer) protocol.

Personal data disclosure

Personal data of Website users collected by the Bank may be disclosed solely to entities authorised to receive them by law and to entities to which the Website user provided his/her consent for personal data processing.


The personal data collected shall not be disclosed to any other individuals or entities unless required to do so by law, or unless there is a relevant agreement in place that ensures the protection of rights and privacy.

What are cookies?

Cookies are small text files from the Website stored by the Website user’s internet browser. Cookies are classified into temporary cookies (stored only until the browser is closed) and persistent cookies that have a defined expiry date and are stored by the browser for a longer period of time.

A cookie sent to a browser must not violate the user’s privacy in any way. Information contained in cookie files may only be used by the Website from which they were sent. Disabling cookies in your browser may make it difficult or impossible to use certain features of the Website.

We use cookie technology only to collect anonymous data used for improving user experience and minimising irritating advertisements. We do not collect any data enabling the identification of users as individuals or customers of BNP Paribas Bank Polska S.A.

This Website uses Google Analytics, a service for analysing website views provided by Google, Inc. (‘Google’). Google Analytics uses cookies, i.e. text files stored on the user’s computer, to enable the website to analyse the manner in which it is used by users. Information generated by cookies on the user’s use of the Website (including the user’s IP address) will be transferred to and stored by Google on servers located in the United States. Google will use the information to evaluate the user’s usage of the website, to generate reports regarding website traffic for website operators and to provide other services related to traffic on websites and Internet usage. Google may also provide such information to third parties if it is obliged to do so by law or if such third parties process such information on behalf of Google. Google shall not associate the user’s IP address with any other data in its possession. The user may disable cookies by selecting a relevant setting in his/her browser, however, it should be noted that it may be therefore impossible to use all the features of the Website. By using this Website, the user agrees for Google to process his/her data in the manner and for the purposes specified above.

Third party providers, including Google, may display advertisements commissioned by BNP Paribas Bank Polska S.A. on websites that provide advertising space. These providers, including Google, may use cookies to display advertisements based on the user’s previous visits to and related websites. The user may refuse Google cookies and disable them at the Google ad settings page.

Below is a detailed specification of the aims of our website cookies as well as their types and purposes.

Cookies on our website are used:

To optimise the Bank’s websites for better user experience and to adjust the content of websites to user preferences. In particular, the files enable the recognition of the Website user device and the proper display of the website pages adjusted to the user’s individual preferences.

To create statistics which help us to understand how the Website users use the Website pages in order to improve their structure and content.

To recognise the site from which the user came to the Bank’s Website.

The Website may include links to other websites, which have their own privacy policies. We recommend that you read every such policy as the Bank shall not be liable for any privacy regulations applied by such sites.

The Website uses the following types of cookies:

  1. Session cookies – temporary files stored on the user’s terminal device until he/she logs out, leaves the website or closes the software (internet browser).
  2. Persistent cookies – stored on the user’s terminal device for a period specified by cookie parameters or until they are deleted by the user.
  3. Third-party cookies – files from, for example, advertising servers, servers of companies and service providers cooperating with the owner of a specific website. These cookies facilitate the adjustment of advertisements, which enable free use of websites, to user preferences and habits. They also enable the effectiveness of advertising activities to be evaluated (e.g. by calculating how many individuals clicked on a specific ad and visited the advertiser’s website).
  4. Tracking cookies – store information necessary to establish the source of internet traffic and to associate it with the user’s behaviour on the website. The data are collected anonymously. Information collected in such cookies is used for studying the effectiveness of internet traffic sources as part of online campaigns and marketing activities by the Bank.
  5. Analytical cookies – installed by various analytical systems to study statistical and quantitative phenomena on Bank websites, related to user traffic and behaviours. Data included in such cookies are collected and processed anonymously, and are used by analytical systems in order to optimise Bank websites. The expiry period of such cookies is set to a session or to a different period.

Cookies on our Website usually do not collect personal data.

Cookies may be disabled or restricted on the user’s computer by selecting the relevant settings in specific internet browsers. Below you will find the instructions of opening the appropriate screens in four example browsers.

Settings -> Internet Options -> Privacy           

Options -> Navigation Toolbar -> Privacy      

Settings -> Preferences -> Advanced -> Cookies    

Settings (gear icon) -> Preferences -> Privacy            

Cookies used on the Website of BNP Paribas Bank Polska S.A.


Cookie name


Purpose of the cookie



Google Analytics is a free analytics tool from Google that helps us understand how users use our website.

Google Analytics collects information anonymously, without identifying individual users.

Google Analytics uses its own set of cookies to track the interactions of visitors. These files are used to store information such as the duration of the visit, source of the traffic, and which sub-pages are viewed by the users. With this information, we are able to continually improve our website to meet the requirements and tastes of our Customers best.




2 years


3 months






3 months


12 months ;

Google uses these cookies to personalize ads in its services (such as Google search), especially when you are not signed in to your Google account.

Cookies are also used to display ads outside Google pages. Their main advertising cookie is called “IDE” and is stored in browsers under the domain. The “AID”, “DSID”, and “TAID” cookies, which make it possible to associate your actions on different devices if you previously signed in to a Google account on one of them. This enables coordinating the ads displayed on different devices and measure the events that lead to the conversion.


12 months


14 days




2 years


6 months


6 months


6 months


6 months


6 months


365 days Hotjar is a comprehensive tool for collecting information about website users. Hotjar collects information anonymously, without identifying individual users. The data collected shall be used to estimate the number of users on a given website and to reflect their behaviour on the website as accurately as possible​.


365 dni


365 days


365 days


365 days


365 days

uap, uap2

30 days Cookies saving the parameter of affiliation network

dctraffic, dcmedium, dcsource

30 days Cookie stores information about the traffic source of the user


30 days Cookie that stores the number of user sessions on the website




30 days This cookie stores a unique identifier of a user allocated by the system that measures the source of the advertising. The cookie is set up only when visiting the Bank’s website from another website participating in the advertising campaign.


30 days This cookie includes a website identifier in the system that measures the source of advertising that routed the user to the Bank’s website.


30 days This cookie transmits a parameter that is added to the ad end address when the user clicks on it. The parameter is used in Adwords campaigns.

saids, cmids

30 days These cookies provide information on the campaign structure. Cookies used for tracking purposes


13 days Wirtualna Polska Group uses cookies to profile users and to align advertisements with the user profile as accurately as possible.


3 years


30 days




3 years


3 months Facebook uses cookies to profile users and to align advertisements with the user profile as accurately as possible


1 year Maintains user information, preferences, website movements, and interactions for better experience of the website.


10 years Maintains user information, preferences, website movements, and interactions for better experience of the website.


1 year Identification of harmful visitors, filtering traffic, reducing the risk of blocking legitimate users and providing of personalized services.